Effective Date: Jan 1st, 2025
At ExtremeHoardingCleanouts.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information you voluntarily provide to us when you:
Fill out contact forms
Submit job or estimate requests
Schedule virtual inspections
Upload photos or videos of your property
Communicate with us via email, phone, or video call
This may include your:
Full name
Email address
Phone number
Property address
Photos, videos, or other documentation
Any other personal information you choose to share
2. How We Use Your Information
We use the information we collect to:
Schedule and provide hoarding cleanup services
Offer virtual estimates and inspections
Contact you about your service requests
Improve our website and service offerings
Send occasional updates, offers, or follow-up emails
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
Our internal cleaning teams and subcontractors, only as necessary to fulfill your service
Dumpster rental providers if needed for your cleanup job
Trusted third-party service providers who assist in operating our website and business
Law enforcement or government agencies if required by law
4. Use of Photos and Videos
Photos and videos submitted for inspection purposes are used only to:
Provide accurate estimates
Guide cleanup crews
Document project progress (if needed)
With your permission, we may use anonymized before/after images for promotional or educational purposes. You may opt out of this use at any time by contacting us.
5. Cookies and Tracking
Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to:
Monitor website traffic
Analyze usage trends
Improve user experience
These tools may collect non-personal data such as browser type, pages visited, and time spent on the site.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
Request access to the personal data we have on file
Ask us to delete or correct your information
Opt out of marketing communications at any time
To make any of these requests, email us at: support@ExtremeHoardingCleanouts.com
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Extreme Hoarding Cleanouts
Email: support@ExtremeHoardingCleanouts.com
Website: www.ExtremeHoardingCleanouts.com